Paris 2011

Session 3 - Training translators / La formation du traducteur

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Rosemary E.H. Mitchell-Schuitevoerder

Translation and technology in a project-based learning environment

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Abstract

Is it realistic to expect translator training in higher education to deliver translators, custom-made for the profession? Increasingly, the industry is being compartmentalized and the practitioner is required to carry out isolated tasks within the entire translation process. This paper discusses how project-based learning within a translation and technology module, covers translation jobs such as project management’, ‘workflow’, ‘revision’, ‘translation memory’ ‘PEMT’ (post-edit machine translation) with a special focus on revision. The objectives of the learner-centred methodology are not only to prepare students adequately for entry into the profession, but also to support changes in syllabus design in esablishments of higher education.

Full text/Texte intégral

A ‘translation and technology’ project

1In ‘Computer-Assisted Translation: The State of the Art’, Robert Clark (1994:308) states that it is the responsibility of educators to provide students with the skills expected by their future employers. A year later Don Kiraly (1995:2) shifts the focus from the employer to the student and argues that ‘to train student translators, we must first ask what skills and knowledge professional translators have that our students do not yet have and, second, how we can effectively and efficiently create an appropriate learning environment for acquiring such skills and knowledge.’ Kiraly observes five years later that ‘there are only a handful of academic programmes worldwide that purport to train translator trainers themselves’ (2000:193). The project-based syllabus in this paper is the outcome of a methodology, which is in line with Kiraly’s socio-constructivist theory that independent learning monitored by a competent teacher leads to the skills, competences and abilities required to meet professional challenges. The project-based translation and technology syllabus of a British postgraduate degree course involves one project with 80 contact hours over a period of six months, and requires significant independent study time to practise the use of technologies. The project is presented as follows:

The coordinator or main tutor will set the students a translation project to work on, which will be developed by the students under guidance of the tutor during the entire length of the course in line with the topics planned for each set of lectures. Using the English-language only Durham University website the students need to complete a translation project that is ready to become a multilingual website in all the taught languages of the course. Each individual will need to select appropriate sections (2500 words in total) for translation and although the final product should be faultless, it is the process and management of the translation that are crucial to the project. Collaboration with other students during the process on all kinds of different technological activities surrounding the translation, is essential. All these activities need to be recorded personally during the module, in order to provide data for two essays and an oral presentation.
(Durham University Handbook MA Translation Studies 2010)

2The sentence ‘…it is the process and management of the translation that is crucial to the project' – infers that the final translation of 2500 words in the project is not graded. Summative assessment is based on two essays and an oral presentation during the course of the module in which the students give a critical assessment of tools used to achieve their translation. There are three reasons why the final translation in the project is not assessed: a) although collaboration is deemed essential in this case, it would disqualify the translation from meeting the academic criteria for a summative translation, b) students translating the university website into their acquired language are at a disadvantage compared to students translating into their first language, and c) assessment of the process prevents the students from being product-driven (cf. grade-driven) and helps them to concentrate on the translation process itself. Nevertheless, the translation needs to be made fit for purpose, i.e. (a) the translated university website pages must be adapted to their intended target audiences, which involves the application of translation theories, and (b) the translations need to be revised and passed through a translation quality assurance programme (TQA). The technology applied to the website translation is assessed in their essays. The first requirement for the essay on Internet-based tools is as follows:  

In preparing your essay offer a reflection on two or more Internet resources you have used to solve the challenges raised by the translation project

3And in the second essay, the requirement states that

In completing the project, you would have used a variety of softwares (from common word processing tools to specific translation software); consider the implications of their use in the organization of work for your project:
Assess the quality of the translation memory packages you have used in completing your project…
(Durham University Handbook MA Translation Studies 2010)

4The translation project contains student-centred learning activities, which aim to replicate real life situations and even real time. Don Kiraly (2000:131) describes how he uses his own translation experience to set up a simulated total experience, with client constraints included. The main feature suggested by Kiraly is that students need to determine themselves what skills are needed to meet the specifications of the task. Learner independence is one of the main objectives of the project-based approach as it will enable the students to meet their potential challenges as practitioners.

Learner-centredness

5The students are generally not daunted by the prospect of having to submit a 2500 word translation and would prefer to sit down at a computer and complete it in the shortest period of time. However, the translation and technology module does not allow it to be submitted until all the components of the project have been completed. Many students are not accustomed to what Kiraly (2000) calls ‘learner empowerment’, meaning that their knowledge and understanding will be generated through their activities, and that the more time they spend solving problems and carrying out tasks independently, the more efficient they will become. From interviews with students, it appears that some students embrace the learner-approach with greater ease than others. One student said in an interview with the teacher: ‘I was very confused, but in week seven I realised this was process learning’, while another student interviewed claimed that it would be prerable to have prescribed sample texts to practise on – tailor-made for the purpose, e.g. including repetition for translation memory (TM). It was the student’s opinion that the Durham University website was not suitable for translation within the context of the module. The professional world, however, would refute this claim by stating that source texts (ST) are often not ‘fit for purpose’. Moreover, file formats do not always suit the translator’s software, context or reference material is not always available, and the translator needs to approach such challenges with an independent and problem-solving mind.

Problem-solving in the project

6The project of translating a website is supported by a syllabus, which breaks down the project into problems, structured as tasks. The syllabus design is modelled on real-life problems in the workplace, in which adults in apprenticeship in the US had to connect their experiences and acquired knowledge with the actual context in which they are used. In line with this, Anthony Pym (1993:100-116) suggests in ‘Principles for the teaching of translation’ that we start from the process of translation, rather than from a theory. We should analyse the problems and look for matching examples. Pym continues that teaching itself should not be rule-bound, but based on possibly random choices. The project-based syllabus presents a choice of problems, thus familiarising the student with Internet-based tools for terminology, machine translation, localization, cloud computing, (e.g. editing in Google Docs), the sourcing of information (browser and search engines), and later in the course students are introduced to translation memory software. In order to be effective learning tools, problems are given the structure of tasks, which allows problem-solving to become an integral part of the many activities in the project-based syllabus. In this way the total learning experience moves the student as close to the work-place as possible.

Tasks in the project

7Tasks for communicative language teaching were designed in the 1990s by theorists in English as a second / foreign language [cf. Nunan, D. (2004), Richards, J.C. and Rogers, T.S. (2001), White, R.V. (1988)]. Skehan’s (1988) task model has been adopted for the project-based syllabus because of its clear structure in three stages: pre-task, main task and post-task. Kiraly’s (2000) socio-constructivism, concerning the importance of understanding culture and society, and the building of competence on this knowledge and understanding, is mirrored in many features of the task, particularly in the authenticity of materials. The project-based learning method tries to create a sense of authenticity by simulating an authentic translator environment and translation process. Tasks allow the project to be broken down into bite-size components, which are problem-based, yet without being closed or product-focused. The students design their own tasks within the given framework and the outcome is not predetermined. In the pre-task the students explore the nature of the problem, gain appropriate insights into the bigger picture and establish a plan to deal with the problem, which is subsequently dealt with in the main task. In other words translation or revision constitutes the main task after considerable time has been spent on planning and researching with, for instance, Internet-based tools in the pre-task stage. If revision is the focus of the main task, the pre-task might consist of translating the required text, or negotiating terms and conditions for the revision.

Task design

8Task design in translator training is not new; it has been trialled and is discussed in detail by Chus Prieto and Francisca Sempere Linares (2010), who contrast the traditional teacher-centred approach with the preferred student-centred, process-oriented approach. They consider collaborative and problem-based learning crucial to gaining professional competence. Mary Ann Kelly (2010) discusses the task specifically in the ICT classroom. In her paper ‘The impact of Task Design on Small Group Interaction’, she focuses on group dynamics, and although group interaction is essential to project-based learning, it receives less prominence in this paper because it is considered to be part of the support and learning mechanism. Kelly’s discussion of peer evaluation includes Garrison et al’s (2001) model of inquiry, which to some extent is complementary to the three task stages. The model, discussed in greater detail in the section ‘Reflection and critical thinking’, informs the final task stage in which assessment, critical thinking and reflection are fundamental to the consolidation of any learning that has taken place. This line of thought compares with Prieto and Linares (2010), who observe how reflection and self-assessment in the final stage of the task are enhanced by collaborative learning. In this paper, revision, a major component in the project, is discussed as a typical example of a task, involving a variety of computer-based and web-based tools.

The revision task in the project

9Revision is an on-going task in conjunction with other tasks in the project. The project framework is such that the students are instructed that their website translation, consisting of various web pages, should not be submitted without revision by a third party, and that there should be no file sharing without TQA. The revision process should be recorded in blogs (cf. section ‘Reflection and critical thinking’) and is considered to be of prime importance to their assessment of technological tools used to accomplish the revision component. In the pre-task revision stage, students are expected to familiarize themselves with the topic by reading suggested background material and by preparing and attending oral presentations delivered by two students. The readings usually consist of articles in professional translator journals and academic sources. The presentations are planned by the students, based on the aims and objectives in the syllabus and the suggested (additional) readings. Individual reading and preparation prior to seminars is encouraged to enable class discussions, in which students generally recognize the added value of preparation. Resources for preparation need to include both linguistic and technological components of the translation process. The former refers to criteria which will make the translation ‘fit-for-purpose’, while the technological component refers to TM functions, which alert the user to inconsistencies within the target text (TT) and between ST and TT. Unfortunately, criteria for linguistic revision are less transparent compared to those implemented by technological tools, which are discussed in more detail in the section ‘Revision and technology’.

Linguistic criteria for revision

10Tim Martin (2007) agrees that revision is not especially well understood, either as a concept or as an activity. He adds that the new European standard EN15038 on translation services has helped to clarify matters but that it understandably avoids being prescriptive. The fit-for-purpose principle, however, offers enough scope for most revision policies. The industry’s main concern tends to be cost, and therefore it will primarily look for quality-assurance measures closer to the source, in other words - the translator. Once the product has arrived downstream, time and money come into the equation, often at the expense of quality. Another issue [Gouadec (2010:118] is that the job descriptors of editor, reviser and proofreader are often used indiscriminately in the post-translation quality control process. Students, in a surveyed sample, were not clear about the three functions either, nor were they confident about drawing up suitable criteria. They associated revision with ‘localization’, ‘respect to the author’, ‘structure of the text’, ‘spelling’, ‘grammar’, ‘purpose’, ‘adequacy’, ‘cultural connotation’, among others. Students need in depth training in revision, for no other reason than lack of agreement, or inadequacy or even ignorance demonstrated by too many LSPs. The European standard reinforces the need for professional revisers, and although the standard is recognised in the industry, some LSPs are not able to draw up distinct criteria for their contracted revisers. Therefore, in the pre-task stage, students are shown examples of poor criteria and guidelines, sent by professional LSPs, and asked to draw up workable criteria according to the European EN 15038 standard, suitable for their own translations, which will make them ‘fit for purpose’. Once they have agreed on their revision criteria, they can move on to the main task of revision using technological tools, which is carried out in a practical session.

Revision and technology

11Revision during the first term of the degree course focuses on Internet-based tools, comparing the revision of a translated web page in word processing software (track/changes) with an online edit in Google Docs. The students critically assess the tools they use and their benefits to the translator. This activity is followed by a machine translation of a different web page and the required amount of PEMT (post editing of machine translation). PEMT is popular with global companies who visualise a great output potential in machine translation (MT). However, they cannot deny their reliance on human post-editing and on translators who need to be able to do so efficiently and quickly to be cost-effective. Ideally, the translator/editor/reviser should understand the MT systems so that they can advise the writers how to make their texts more suitable for MT. Ideally, edited output should also be fed back into the translation memory (TM) of the MT, which may then produce better translations with less PEMT needed. Therefore, it is important to include MT in translator training and not to disregard it as a failed attempt to replace human translation. The syllabus also requires students to hyperlink their translations to translations in other target languages. Before a matching translation is accepted, it needs to have been given TQA, after revision by a third party. This multilingual activity and the transfer of files is organised by a student PM team in class that has set up a wiki as a simulated server. In the second half of the course, the revision focus changes to revision with technological tools, such as TM software. The students need to be familiar with the functions Autocheck and Quality Assurance in TM, but also explore the ways in which revisions / changes can be imported back into the various TMs. The outcome of their activities should be error-free translations, as well as a critical analysis of the different TM software programmes. The final aim and objective of this task is for students to study the workflow process from ST to TT. The project management (PM) team brings the components of the project together, and assists in peer-review. Thus, project management plays a crucial role in the learning process of all students by managing the process from creation to revision to delivery.

Revision and collaborative learning

12Third party revision by an anonymous colleague in the industry has become standard since the European EN 15038 standard was introduced. The project-based syllabus aims to achieve anonymous third party revision in class, managed by the PM team. The team consists of a number or students, representing all the target languages of the multilingual website translation project. In a work environment [cf. Gouadec D. (2007)] a translation manager supervises workflow, manages human resources, software, documentation, etc., negotiates between client and translator, recruits translators for specific jobs, plans the job and draws up specifications, prepares source materials, informs and monitors translators, checks and controls TQA interim and final version. The PM team members are expected to design their task according to a workflow model, organising and supervising the revision process over a period of several weeks. Critical assessment of their experience is expected to constitute a significant section of their summative essay. The team organises web-based communication by means of a wiki, which they manage, and which is used as a data resource and forum by all students in class. The revision task requires the PM team to draw up an agreement on criteria and to manage and supervise the revision of html files within three different TM software programmes, as well as in word processing software. The team members are expected to check all translations after revision, including languages unfamiliar to them. Part of their duty is to manage file transfers and the appropriate exchange of memory and terminology databases. Management of the FAQ page often results in interesting discussion threads between students. Web-based communication skills are tested, because when a particular query remains unanswered, the team suggests appropriate forums to be contacted. At that moment the professional world enters the classroom: when students contact support services with questions about compatibility, or when posting questions on translator group lists. Incoming information is then posted on wiki. The postings on wiki can be classified as cognitive and non-cognitive postings [Kenny, M. A. (2010:102)]. Cognitive postings give evidence of student learning via discussion, negotiation and debate, while non-cognitive postings refer to administrative issues, or after-class arrangements. Non-cognitive postings are less prominent on the wiki than they are in the blogs. The blogs are designed for personal reflection and are less inhibitive than the wiki, which strikes some students as professional and formal. The learning value of blogs is discussed in the following section. Wiki and PM team assist in creating a collaborative atmosphere in the class. Kenny (ibid :99) describes the collaborative group as a structure in which a group of learners is engaged in the creation of a group product and where all members work in parallel on all aspect of the task. Therefore, the project team is the collaborative group engaged in the provision of a revision service for the class members, while the class itself compares with Kenny’s first group-learning structure, i.e. that of a discussion group in which the members offer each other emotional and cognitive support via the wiki, but working on their individual products, while engaged in the same task.

Reflection and critical thinking

13Blogs are set up in the Virtual Learning Environment of the university. They provide a possible solution to Garrison’s [et al (2000:2)] query how the medium of computer-mediated communication (CMC) in higher education may be best used to promote higher-order (cognitive) learning. CMC, in this case the translation and technology classroom, should lead to a critical community of inquiry consisting of four stages, i.e. trigger, exploration, integration and resolution. The first two stages of trigger and exploration refine the activity indicated as the pre-task stage, while integration of design and plan takes place in the main-task stage, and resolution of the problem could be considered as complementary to the post-task stage. In the latter stage [ibid:5] the students should have a clear idea of what has been accomplished and achieved, as well as demonstrate expectations (a new trigger) for the next task in which acquired knowledge can be applied. The blogs are private and not open to other members in the class, apart from the teacher, unlike the wiki, which is accessible to all class members. The students are encouraged to keep their blogs open, so that they can record new discoveries instantaneously and add thoughts and reflections. The teacher can post comments on individual blogs, which are often questions to encourage critical thinking, thus moving the student towards a critical assessment of the technological tools. Most students are familiar with blogs (cf. Facebook) and are very likely to continue using blogs (cf. LinkedIn) and portals within the translator community, which provide information and resources on anything related to being a translator [Gouadec D. (2007)]. Familiarity with blogs and portals is yet another step on the way to becoming an independent practitioner.

Project-based teaching in the curriculum

14PB teaching is obviously more effective if the methodology is supported across the curriculum and employed in other modules. A translation and technology module provides many opportunities for cross-linking to other modules within a TS degree programme, for instance, in the students’ specialised translation modules when they apply online terminology searches and particularly when they use TM in their specialised translations. One of the requirements for the submission of the extended translation project is that the students include associated terminology lists and translation memories in their submission. Cross-pollination also occurs from translation theory by discussing its application when using TM software and particularly concerning revision in TM programmes. The students also need to investigate whether revision of their own translations is performed adequately when using all the TM functions for QA, and whether QA in the TM programme actually reduces the reviser’s task. Other questions for investigation could be Juliane House’s (1981:56) classification of covert and overt errors, including textural, situational and cultural aspects [(Schäffner (1998)], and their relevance to the translation of the university website into multiple languages, as well as any Internet-based or technological tools used. And, if functionality has become the benchmark [Hönig (1998:60] for translation evaluation and QA, then how should the students classify their machine translations of web pages: are they functional or functioning translations? And if the European standard is applied to MT, could ‘fitness for purpose’ possibly claim linguistic correctness? For PB learning to be effective, it should ideally be part of other syllabuses in the TS department. A different example of PB teaching is given by Federico Federici (2010:173) in a translation module describing how translation assessments pass through different modalities, all requiring self-reflection and self-assessment. In line with the project-based syllabus in the translation and technology module, the evaluation (cq. revision) of the module includes a portfolio consisting of formative translations, in which the students revise their own translations in agreement with feedback and set assessment criteria, after which their translations are resubmitted for summative assessment (50% component). When students work according to such a model in different modules, they become more process-oriented and increase their professional competence by raising self-awareness, and improving the revision of their own translations. Finally, it should be mentioned that revision takes place on macro as well as micro level [Englund Dimitrova (1995)]. TM programmes work on micro level by alerting the user to inconsistencies, and it is the responsibility of the student / translator to take account of the entire process of revision, an activity which is supported and encouraged by the project.

Conclusion

15Translation and technology have almost become synonymous, and the industry is taking advantage. Manufacturers of ICT hardware and Computer Assisted Tools try to obtain a greater slice of the market and force translators to dig deeper into their pockets to maintain compatibility and keep up with the latest versions. Meanwhile, LSPs greedily snatch their slice, often at the expense of the translators who have invested in CAT tools and now find they must charge less because of the efficiency of their tool, which apparently facilitates their output. Students need to be aware of market forces, what the industry offers them, as well as what it requires. One of the main objectives of the project-based methodology is to enable the student. Whereas Clark R. (1994) advocates that the educator should provide students with the required skills, the project-based methodology follows the constructivist idea which aims to equip the student translator with adaptability towards, and understanding of, their profession and its tools, rather than producing the perfectly trained translator, whose technical knowledge is outdated the moment they enter the industry. It has been inferred in this paper that the industry is not as confident about criteria and translator skills as it needs to be, which underlines the significance of Kiraly’s socio-constructivist ‘learner-empowerment’ (2000:17) in translator training. Effective training requires good course design, a ‘constructive alignment’ [Biggs, J. (1999)] of three key elements: the planned learning outcomes of a curriculum, the learning activities designed to achieve them; and the assessment determining whether they have been achieved. The teacher manages the process and monitors both students and learning tasks. Students should derive understanding from their well-considered implementation of tasks. If students embrace all the potentials of the project-based methodology, then the industry will be able to welcome translators who have learnt to meet the challenges posed by translation and technology in the 21st century.

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Rosemary E.H. Mitchell-Schuitevoerder , «Translation and technology in a project-based learning environment», Tralogy [En ligne], Session 3 - Training translators / La formation du traducteur, Tralogy I, mis à jour le : 21/05/2014,URL : http://lodel.irevues.inist.fr/tralogy/index.php?id=173

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